Terms and condition

Welcome to TheJ4! By accessing or using our website and services, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase or using our platform.

1. Personalized Products

• All products offered by TheJ4 are customized based on the details provided by the customer.
• It is the customer’s responsibility to ensure the accuracy of customization details (e.g., names, messages, or designs) during order placement.

2. Order Placement and Payment

• Orders will be processed only after full payment has been successfully completed.
• Once an order is placed, customization details cannot be altered or canceled.

3. Delivery and Shipping

• We strive to deliver orders within the specified timeline; however, delays due to unforeseen circumstances such as courier issues or natural events are not our responsibility.
• Shipping costs will be displayed at checkout and may vary based on the delivery location.

4. Branding

• To maintain brand consistency and recognition, TheJ4 reserves the right to imprint the company’s logo and contact details on the back or appropriate sections of the customized products.
• This branding will be done in a manner that complements the design and aesthetics of the product. By placing an order with TheJ4, the customer acknowledges and agrees to this policy.

5. Media Sharing and Marketing Policy

• TheJ4 retains the right to document and share videos and images of product creation and customization processes on its official website, social media platforms (including Instagram), and other promotional channels.
• These materials will highlight our craftsmanship and quality assurance while ensuring no personal customer information is disclosed. Customers agree to this policy upon confirming their order.

6. Returns, Refunds, and Replacements

• Returns and refunds are not applicable for any orders.
• Replacements are only offered in cases of manufacturing defects or damage during transit.
• Customers must notify us within 7 days of receiving the product, providing clear evidence of the defect or damage.

7. Product Representation

• While we aim to display product images and colors as accurately as possible, variations may occur due to screen differences or printing processes.

8. Intellectual Property

• All content, images, and designs on our website are the intellectual property of TheJ4 and cannot be copied, reproduced, or distributed without prior permission.

9. Privacy Policy

• Your personal information is collected and used in accordance with our Privacy Policy to ensure the security and integrity of your data.

10. Limitation of Liability

• TheJ4 is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

11. Changes to Terms and Conditions

• TheJ4 reserves the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review the terms regularly.

12. Contact Information

For any queries, concerns, or issues, please contact us at:
📞 +91 98403 24948
📧 jeyaintegratedorganicfarm@gmail.com